Frequently Asked Questions about Cruisers Yachts
At times, various questions may arise about your purchase or in general. Whether it's regarding the brand itself or specific parts for a model, we want to provide the best details to ensure your journey with Cruisers Yachts is as enjoyable and worry-free as possible. To assist, we’ve compiled a list of answers to some of the most asked questions about this luxurious all-American brand.
Cruisers Yachts are proudly made in the United States in manufacturing facilities located in Oconto, WI, and Pulaski, WI. Due to the company’s recent growth throughout the years, the plants continue to expand.
Cruisers Yachts’ main operations are based in Wisconsin, with primary facilities in Oconto (804 Pecor St, Oconto, WI 54153) and Pulaski (700 Glenbrook Dr, Pulaski, WI 54162). For general inquiries, you can reach the main office at 800-743-3478.
Founded in 1953 in Oconto, WI, Cruisers Yachts is known as one of the world’s premier providers of midsize luxury pleasure yachts and produces models from 34 to 57 feet.
Cruisers Yachts’ parent company is MarineMax Inc. (NYSE: HZO), the world’s largest recreational boat and yacht retailer, headquartered in Oldsmar, FL.
Although there may be places online that sell various parts for boats in general, the best solution would be to contact our customer service team at customerservice@cruisersyachts.com to identify the proper item needed to ensure you receive genuine parts specific to your make and model.
Motor Yachts are classified as yachts with engine power rather than a sail, and below-deck quarters typically include accommodations such as a cabin to sleep in, a galley to prepare meals, and a restroom (head). All Cruisers Yachts are motor yachts with luxurious accommodations for overnight stays, powerful engines, and stability on the water.
The hull identification tag is located on the aft area of the hull on the starboard side just below the gunnel.
Mercury Marine offers extensive support services for your boat’s engines. From warranty coverage to owner resources, you can go to MercuryMarine.com for assistance or visit a local dealer.
Volvo Penta offers many service and support options, including their Yacht Support and Service Program, to assist with specific models. To locate the closest trained technician, visit Volvo Penta’s website to find a local dealer.
Cruisers Yachts dealers can be found across the nation and on a global scale.
No, Cruisers Yachts only sells yachts through their authorized global dealer network.
Repairs under warranty are handled by authorized dealers. If assistance is needed for repairs within the scope of your warranty, contact your nearest dealer for further instructions on how your repair will be handled.
Cruisers Yachts customer service team has access to the owner’s manuals for a variety of Cruisers Yachts models. Contact customer service at customerservice@cruisersyachts.com to request a copy.
Yes, please see the current warranty here.
More questions?
Our knowledgeable representatives are always happy to help! Get additional answers by contacting one of our consultants and setting up a personal appointment.